What Is Value Stream Mapping?

Value Stream Mapping (VSM) is one of the most powerful tools in lean. It is a pencil-and-paper (or whiteboard) technique for drawing every step required to bring a product or service from raw material to the customer — including not just the processing steps but the information flow that triggers them and the inventory and waiting that pile up between them. Unlike a standard process flowchart, a VSM puts time and material front and center, making waste impossible to ignore.